Delete your Solo Scores account

Solo Scores by Solo Apps

In the app

1. Open the menu and choose Help & Feedback.
2. Open Offline Use, Sync & Account.
3. Choose How do I delete my account?
4. Tap Delete Account and confirm.

You are signed out straight away.

Without the app

Email info@soloapps.co.uk from the email address you sign in with, with the subject "Delete my Solo Scores account". If you use Apple's Hide My Email, tell us which sign-in you use so we can find your account.

What is deleted

• Your account: name, email address and profile picture.
• The collections and playlists you own, including for anyone you shared them with, and their scores and PDF files.
• Every annotation you have made, including on scores shared with you.
• Your memberships of collections and playlists shared with you.
• Pending invites sent to your email address.
• Your analytics data and the feedback you have sent us.

We delete your account and data within 14 days and email you when it is done. This cannot be undone.

What we keep

Diagnostic records, with your account ID removed, and server logs. We keep these only as long as we need them to run the service. See our Privacy Policy for details.

Subscriptions

Deleting your account does not cancel a subscription. Cancel it first in your App Store or Google Play account settings.